Once your order is completed you will receive an email confirmation from DanNY Express about your purchase. Once your item is shipped you will get another email from us with tracking information.
For your convenience, we set a couple of delivery options that you can choose from. We are proud to offer free Shipping for every 100 dollars spent on our store for customers in the US. You will inform when this option is available on any other specific country as more store is being open.
For our US base customer, we will get your package to you through USPS, and we also use FEDEX, UPS and CANADA POST as other delivery option. After selecting the products that you want to purchase and you go to the cart page, you will find all the shipping options depending on where you want your item to be shipped to.
Please do not use Po Box but instead use your home address to get any item purchased on DanNY Express. For accuracy we have an estimated delivery date on our cart and check out page, if you don’t receive your item by the delivery date please go to the contact us page and fill out the details information and send it to us. We aim to get you the best products and great customer service at all time however there will always circumstances out of our control. Please let us know for any packages issue you may have; our team is there for you.
Another to get a smooth delivery we recommend that you be as accurate as possible when you are entering your shipping address on our site. DanNY Express are not responsible for any inaccuracy of address or any delay on the delivery date due to address error.
Once you have received any item purchased on DanNY Express, if for any reason such as the item doesn’t fit you, is damaged, defective or has any manufacture dysfunctions, please go to the contact us page and fill out all the details to start the return process within 7 days of the delivery date. You will get an email from us explaining how to proceed with the return and this process will take 3 to 5 business days.
The returning item needs to be unworn, unwashed.
It must be free of stains, makeup, deodorant and fragrances.
Those particulars items are not eligible for return: Bodysuits, Swimwear and undergarments.
We will email you all details about the returning process and once you send the item back to our facility and the item is received by our team member, they will send an email confirmation to you and inspecting the returned package.
After product inspection has been completed you will get a refund within 5 to 7 business days.